CONTACT US
Contact Us Instantly
Since our team began selling bullion in the late 1990s, we have learned customer satisfaction is extremely important. There is nothing more frustrating than firms offering poor customer service that leaves questions unanswered or basic needs unattended to.
Our contact points below are here to serve you 24 hours a day (Monday through Friday) to assure your needs are attended to immediately. Emails are typically answered within 1–2 hours.
Send us an email. We reply fast.
Trading Hours
Opening:
Sunday 21:00 GMT
Closing:
Friday 21:00 GMT
(Crypto trading is 24/7)
General Queries:
[email protected]
New Customers:
[email protected]
Partnership Affiliate
[email protected]
Legal Department:
[email protected]
Payments Team:
[email protected]
Shipping Department:
[email protected]
Compliance Department:
[email protected]
Complaints:
[email protected]
Job Opportunities:
[email protected]
Phone Numbers Worldwide
Europe
Cyprus
+357 22 232298
Denmark
+45 78 74 69 05
Finland
+358 9 42723577
France
+33 1 85 14 97 44
Germany
+49 0800 1812837
Greece
+30 21 1198 3558
Hungary
+36 1 323 7762
Ireland
+353 76 670 5833
Italy
+39 800 974 714
Netherlands
+31 20 225 4480
Norway
+47 800 25 079
Poland
+48 22 307 42 72
Portugal
+351 308 803 007
Romania
+40 31 630 4375
Russia
+7 495 283-98-21
Slovenia
+386 1 777 45 47
Spain
+34 919 01 68 33
Sweden
+46 8 446 858 83
Switzerland
+41 43 550 17 24
+44 20 7442 5754
Africa
South Africa
+27 21 204 2289
Asia
Australia
+61 2 9052 0858
China
+86 21 8036 0447
Hong Kong
+852 5803 1717
Malaysia
+60 3-9212 6109
Korea
+82 070-4731-9680
Singapore
+65 3158 5747
Taiwan
+886 2 7737 4429
Middle East
Bahrain
8000 6849
UAE
+971 800 0320549
North America
Mexico
+52 55 4163 8553
South America
Argentina
+54 11 5236-0443
Brazil
+55 11 4210-3713
Chile
+56 2 3210 3855
Colombia
+57 1 3811699
Registered Office & Meeting Locations
Norway
Henrik Ibsens gt 90
0255 Oslo
China
Shanghai, China
Coming soon.
Switzerland #1
Churerstrasse 47
8808 Freienbach
Switzerland
People's Republic of China
Wuhan, China
Hubei, Wuhan, Jianghan, 解放大道686号
Iceland
Reykjavik, Iceland
Please Inquire.
Switzerland #2
Chaltenbodenstrasse 26
8834 Schindellegi
No bullion is stored in this location.
Vault/distribution headquarters are never disclosed for both the security of our team as well as our clients.
India
No 115, Financial District, NanakramGuda, Gachibowli, Hyderabad
Telangana 500089
INDIA
Representative Locations:
Manama, Bahrain
Panama City, Panama
MALCA-AMIT GOLD STORAGE LOCATIONS:
Our partners at Malca-Amit offer Gold/Bullion storage solutions in a variety of prestigious global locations below. Kindly note vault locations are not provided to the public for discretion.
Zurich
London
Singapore
Toronto
Hong Kong
We look forward to hearing from you!